Frequently Asked Questions

Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 1–3 business days. Delivery time depends on your location and shipping carrier. Estimated delivery information is shown at checkout when available.

How can I track my order?

When tracking is available, you will receive tracking information by email after your order has been shipped.

What if my order arrives damaged or incorrect?

Please contact us as soon as possible at support@pawciara.com with your order number and, when applicable, photos of the issue.

Can I return an item?

Returns and refunds are handled according to our Refund Policy and applicable consumer protection laws.

What payment methods do you accept?

Available payment methods are shown securely at checkout.

How can I contact Pawciara?

Email us at support@pawciara.com. We will get back to you as soon as possible.