Shipping policy
SHIPPING POLICY
At Pawciara, we are committed to making sure your order is processed and delivered safely.
ORDER PROCESSING
Orders are processed within 1–3 business days after payment is confirmed.
Please note that processing times may be longer during holidays, promotions, or periods of high order volume.
SHIPPING TIMES
Delivery times depend on your location and the shipping carrier used.
Estimated delivery times will be provided during checkout whenever available.
Please note that delivery times are estimates and are not guaranteed.
SHIPPING COSTS
Shipping costs are calculated and displayed at checkout before you complete your purchase.
Some orders may qualify for free shipping when a free-shipping promotion is available.
ORDER TRACKING
When tracking is available, you will receive tracking information by email after your order has been shipped.
DELIVERY ISSUES
If your order arrives damaged, incorrect, or is missing items, please contact us as soon as possible at:
support@pawciara.com
Please include your order number and, when applicable, photos of the damaged or incorrect item.
WRONG OR INCOMPLETE SHIPPING ADDRESS
Please make sure your shipping information is correct before completing your order.
If you provide an incorrect or incomplete address, delivery may be delayed or the order may be returned to us. Additional shipping costs may apply where permitted by law.
CONTACT
If you have any questions about shipping or your order, please contact us at:
support@pawciara.com
Pawciara